Our Clinical Support Team
Great care doesn’t happen in the therapy room alone. Behind every appointment, every question answered, and every form processed is a dedicated team of professionals working to make your experience with us as smooth and stress-free as possible.
Our Clinical Support Team is here to help you navigate the practical side of mental health care — from your very first inquiry to appointment scheduling, billing support, patient records, and care coordination. While they may work behind the scenes, their work is anything but invisible.
They are often the first voice you hear and the steady presence that keeps our Madison, WI mental health practice running smoothly so your clinician can focus entirely on you.
Whether you need help becoming a new patient, accessing telehealth appointments, completing paperwork, understanding insurance, or managing ongoing appointments, our Clinical Support Team is here to assist you with compassion and care.
Meet the People Who Keep Things Running
Intake Coordinator
Your first point of contact, here to guide you through the process of becoming a new patient and getting connected with the right clinician.
Contact our Intake Coordinator: 608.829.1800 - Option 4
BreAnn
Clinical Support Team
The welcoming faces and voices of our practice. From greeting you at the door and scheduling appointments to answering your questions and managing your records, they keep everything running smoothly from day to day.
Contact our Clinical Support Team: 608.829.1800 - Option 0
Kari
Medical Assistants
Supporting our Psychiatry staff day to day to ensure your care is coordinated, timely, and seamless.
Contact our Medical Assistants: 608.829.1800 - Option 2
Veora
Kate
Billing Team
Helping you understand your benefits, navigate insurance questions, and work through any billing concerns with clarity and care.
Contact our Billing Team: 608.829.1800 - Option 3
David